Privacy Policy

Last Updated: July 11, 2026

At The Lotus Center, we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, utilize, and protect your personal data when you interact with our services, website, or opt-in for automated text and email message reminders.

1. Information We Collect

We collect personal information directly from you when you register as a client or book an appointment exclusively via a direct phone call to our office. This data may include:

First and Last Name
Phone Number and Cellular Carrier Backbone Information
Email Address
Physical Address and Personal System Health Alerts / Intake Notes

2. How We Use Your Information

Your data is strictly used to fulfill the core operational requirements of our practice, including managing appointment booking tracks, documenting clinical SOAP progress records, processing checkout invoices, and sending automated transactional notifications.

3. SMS Text Messaging & Consumer Data Privacy

The Lotus Center maintains a zero-sharing policy regarding your text messaging metadata. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

All the above categories exclude text messaging originator opt-in data and consent; this informational data will not be shared, rented, or sold to any third parties or external entities.

4. Opt-In & Opt-Out Protocols (SMS Communications)

By providing your cell phone number and carrier routing configuration directly to our staff over the phone, you explicitly authorize The Lotus Center to send transactional notifications, receipts, and session reminders to your device.

Please note that all automated text message dispatches originate exclusively from (518) 284-4102. This number does not accept incoming voice calls. For phone support, please call our main office line.

How to Opt-Out: You can completely terminate SMS text interactions at any time by replying STOP to any message received. Once processed, your mobile record will instantly disconnect from the automated reminder scheduler loops.
How to Get Support: You can reply HELP to any message or contact us directly at (518) 993-9904 to receive systemic processing assistance.

5. Data Security

We deploy robust digital architecture controls to ensure that your sensitive chart mappings, notes, and private contact criteria are shielded against unauthorized access, alterations, or disclosures.

6. Contacting Us

If you have any questions or administrative inquiries regarding this policy structure, please reach out to us directly:

The Lotus Center
📞 Main Phone Line: (518) 993-9904
🤖 Automated Notification System: (518) 284-4102 (Outbound Texts Only)
🌐 Web: https://lotuscentermassagetherapy.com

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